Refund Policy

Last updated: November 8, 2026

We want you to be happy with LeafWho. This policy explains how refunds work for LeafWho subscriptions.

30-day money-back guarantee

You can request a full refund within 30 days of your first purchase, or within 30 days of any renewal charge. You don't need to give a reason.

How to request a refund

Fastest: log in at leafwho.com/cancel and press "Get a refund". Or email support@leafwho.com with the email you used at checkout, or contact Paddle through the link in your order receipt or at paddle.net. Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, so Paddle processes all refunds.

Timing

Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank.

Cancellation

Cancel online in one click at leafwho.com/cancel or from Me in the app. We also email you a reminder 3 days before every renewal. If you cancel after the 30-day window, you keep access until the end of the current billing period and won't be charged again.

Your statutory rights

This policy does not affect any rights you have under consumer protection laws in your country.

Contact

Scalero LTD, Levi Eshkol 100, Tel Aviv, Israel. Email: support@leafwho.com.